1 result for tag: how to handle revisions


Wedding Video Revisions | Keep Customers Happy Without Losing Money

How To Handle Video Revisions Without Losing Money and Keeping Customers Happy. Have you ever delivered the most amazing wedding film to your client only to hear the dreaded words "I love my film but....."? You're not alone. I've had revision requests for 15 years. I've had all types of clients request them. Difficult ones, easy going ones, micro-managers, laid back ones, you name it. Sometimes we go a long time before we get requests and sometimes it feels like every other film gets them. This is the final stage in your customer's experience. The goal for successful companies is to deliver an experience that meets or exceeds the customers expect...